FAQ
Do We Ship Products? 

Yes, we will happily ship throughout North America using Canada Post or UPS. Shipping will take place within 2 weeks of receiving payment and all shipping charges will be first quoted and then added to the total purchase.

 

U.S. guests may have additional customs duty and/or import taxes for which you will be responsible.

 

What is Your Exchange Policy?

We will exchange or refund all undamaged merchandise purchased from our store.

 

What is Your Warranty Policy?

If a product has a manufactures defect we will exchange for a new product on the spot. If there is a question about a defect we may need to seek an opinion from our supplier.

 

What are Your Hours?

We are open 9:30 am to 9:30 pm daily. We are only closed Christmas Day and New Years Day.

 

Will you Special Order?

Yes, absolutely. We will try to help you find any products you are interested in!

Have a Question?

WE'D LOVE TO HEAR FROM YOU!

Please email us with any questions: merchantquarters@gmail.com

GIVE US RING!

250-361-1832

DROP IN!

Located in Victoria's historic inner harbour, we’re easy to find - right on the corner of Government St. facing the Empress Hotel - drop in and check us out! 

801 Government St, Victoria BC V8W 1W8

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801 Government Street

Victoria BC V8W 1W8