Returns, Refunds & FAQs
What are your COVID19 Policies?
- Gloves are available at the Front Door
- Spray guard installed at cash
- Remain 2m apart from each other
- Please follow directional arrows
- We are sanitizing cash, doors and fixtures
- Tap is available - no cash, please
Do We Ship Products?
Yes, we will happily ship throughout North America using Canada Post or UPS. Shipping will take place within 2 weeks of receiving payment and all shipping charges will be first quoted and then added to the total purchase.
U.S. guests may have additional customs duty and/or import taxes for which you will be responsible.
What is Your Exchange Policy?
We will exchange or refund all undamaged merchandise purchased from our store.
What is Your Warranty Policy?
If a product has a manufacturer's defect we will exchange for a new product on the spot. If there is a question about a defect we may need to seek an opinion from our supplier.
What Are Your Hours?
We are open 10:00 am to 6:00 pm daily. We are only closed Christmas Day and New Years Day.
Will you Special Order?
Yes, absolutely. We will try to help you find any products you are interested in!